Overall: Excellent Follow up & Respond: Excellent Products Received: Excellent Problem Solve: Excellent Charge & Commission: Affordable You like us for: Fantastic communication from start to finish. Lily was very helpful, patient and responsive.I hope that our goods are sold quickly so we can make future orders from Jack.
Sorry I have not been in touch since the receipt of the order a couple months ago, I would just like to say thank you for all your help, you were excellent and I would highly recommend your services.
Out of the whole order there were very few issues, a couple of damages but nothing major or worth reporting, the only real mistake that I have come across so far is with item 6234, 23cm metal candlestick. I have attached 2 images, the first 1 is of what we have received, which is just a candle holder without the LED candle. The second is correct and as you can see it does have the LED candle.
I would have come to you sooner but this was one of the last items we took product photos of, so it's only just been brought to my attention.
we ordered 24 of these products and would have liked to receive them but if a replacement is not possible would we be able to be credited for these?
Comments for Lily was very helpful, patient and responsive.