charge are expensive, and we doesn't like to pay before the shipment.

by jérôme
(France)

Overall: Good
Follow up & Respond: Good
Products Received: : Good
Problem Solve: No problem
Charge & Commission: Expensive
You like us for:
You don't like us for: the commission and charge are expensive, and we doesn't like to pay before the shipment.

Comments for charge are expensive, and we doesn't like to pay before the shipment.

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Dec 09, 2015
Rating

Thanks for your feedback
by: Lily

Hi Jerome,

I will do our best in future order, hope I can give better help for you in future.

Thanks.

Dec 08, 2015
Rating

thanks for your feedback.
by: Jack

Hi Jérôme, thanks for your feedback. Below are my comments:

==CHARGES===
Because you were refereed to us by your friend, we really offered a good rate. you enjoyed the same rate as your friend who has been with us for a few years.

As you can imagine, for customized products, we spent much more time than simple chose-and-buy purchase. we even undertook some of your designer's work. we need to be extra careful to prevent mistakes in advance. And, we need very professional person to take care of such cases. Professional people get paid much more than a simple translator.

===PAYMENT===
For your purchase value, it's really not worth to open a L/C with banks.

Banks would charge both of us. They can make good money due to lack of credit between us. Because you're refereed to us by your friend. I think our reputation is already there. Plus, we perform a 10% random QC by providing you inspection pictures, which i think can greatly reduce your quality risk.

So far, i don't think it's necessary for us to open L/C. If your purchase value reaches beyond our ability to undertake risk, i think that's the time we talk about L/C again.

Hope you're happy now after above explanation.

Thank you again for your feedback. We all look forward to work out more happy business between us in the coming year.

Merry Christmas ~

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charge are expensive, and we doesn't like to pay before the shipment.

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